Access guide

Special arrangements are currently in place at Stirling Castle, to comply with Scottish Government guidance during the Covid-19 pandemic. These arrangements are detailed below, and will be regularly updated.

Although things may be a little different, we hope that you will have an enjoyable visit and will be greeted with a warm and friendly smile by staff.

While some areas may be closed, we will have additional interpretation available on-site so you don't miss out. This may include QR codes so make sure your mobile can read these when visiting. 

Safety measures:

  • Our staff have been trained in hygiene and physical distancing and have been provided with the necessary PPE
  • Signage is on site to guide visitors, including one way systems and marked areas that are currently closed to visitors
  • We have introduced enhanced cleaning measures, including our toilet facilities, to make visitors feel comfortable while visiting

Face coverings:

  • In line with Scottish Government legislation and guidance, face coverings are now mandatory if you are visiting any indoor/enclosed spaces at our sites including retail and catering areas (subject to some exceptions)
  • Masks will not be provided, so make sure you bring one with you
  • Face shields (e.g. visors) no longer count as face coverings on their own. They can only be worn in conjunction with other face covering
  • Face coverings are not required while visiting external areas of the sites
  • If you feel wearing a face covering at all times during your visit (including in external areas) will make you more comfortable, then please wear one, as we want you to enjoy your visit as much as possible

Watch our video on what to expect when you visit our sites

Carers tickets

In line with best practice in the visitor attractions industry and as advised by Capability Scotland, visitors with disabilities are treated on an equal basis with all other visitors and entry is charged at the appropriate admission category rate - Adult/Concession/Child. Proof of disability is not required.

We offer free entry for carers accompanying visitors with disabilities. To book a free carer ticket, please email ticketing@hes.scot and quote your order number.

Parking

You must book car parking online in advance when booking entry tickets.

The esplanade has a large tarmac parking area. There are five accessible spaces about 65m from the castle entrance and are offered on a first come, first served basis. 

We are unable to accommodate cars with trailers, caravans or mobile homes.

Whilst the train station is within walking distance of the castle, it is situated up a steep hill.

Approach to site

The route is cobbled and sloping with a maximum gradient of 1:15. The castle entrance is 180m from the furthest point of the car park. 

Security and bag restrictions

For reasons of ease of movement, visitor safety and general security, suitcases and large rucksacks are not permitted in the castle.

We are unable to store luggage, prams, pushchairs or other personal items for visitors.

Visiting the site

Please note: While a one-way system is in place at the castle, staff are eager to assist any visitors with specific requirements. Please contact the castle (tel 01786 450 000) or make staff aware if you have any concerns

 

  1. Staff at the entrance will control the flow of visitors, and can provide any additional assistance.

    Download our route map

    Assistance dogs are welcome. Dogs must be kept on a lead at all times and not left unattended at any time. Owners must pick up after their dogs. Visitors' dogs are not permitted at Stirling Castle. 

    The mobility car will not be operating at this time.

  2. There is an adapted toilet in the first courtyard.

  3. The main route through the castle is 160m long from the gate to the Inner Close. It is surfaced with cobbles and has a maximum gradient of 1:9.

    Visitors are able to move freely through the external spaces in the castle, but a limited number of internal spaces will be open to the public.

  4. The Unicorn Café has ramped access. It will be operating a takeaway service only. The toilets here will not be available.

  5. The path around the Queen Anne Garden is level paving.

  6. The Royal Palace and vaults will not be open to visitors at this time.

    The Palace Gift Shop will be open.

  7. The Argyll and Sutherland Highlanders’ Museum is currently closed to visitors.

  8. The Chapel Royal has level access from the cobbled courtyard.

    The Great Hall has level access from the cobbled courtyard. An adapted toilet is available here.

    The Great Kitchens will not be open.

  9. The Nether Bailey is a grassy area, 200m from the Outer Close along a cobbled track with a maximum downward gradient of 1:7. 

Areas/facilities that will be open during your visit:

  • Car Park – booking required
  • All external spaces with visitor access
  • Queen Anne Gardens
  • Great Hall
  • Chapel Royal
  • The Unicorn Café will be operating a takeaway service only with reduced menu offer
  • Ice cream van on the esplanade
  • Palace shop

Areas/facilities that remain closed for now: 

  • Royal Palace
  • Great Kitchens
  • Palace Vaults
  • Access Gallery
  • Stirling Heads Gallery
  • Regimental Museum 
  • The castle exhibition
  • Audio guides
  • Guided tours

A must see

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